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HereBird.com | Pet Bird Care, Advice, Reviews & How-To Guides

Your ultimate resource for everything pet bird related! Expert information, tutorials and product reviews!

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Home  >  Customer Service

Customer Service

For enquiries NOT related to the aviary and bird house building guide, please visit our FAQ.
These sections answer questions to our aviary and bird house building guide that we sell here.

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    • Using the guide
      • I can’t access or download the guide, please help?
      • Does the guide work on ebook readers?
      • Can I print off your book?
      • Can I buy a physical printed copy?
    • Payments
      • How do you process our payments?
      • Do you accept international payments?
      • How does the guarantee work? Can I get a refund for the product?
  • I have another question that’s not answered here
  • Find Out More

Using the guide

I can’t access or download the guide, please help?

Please check your email to see the download link provided to our guides and blueprints. If you are unable to find this, contact us here and we will email the guide to you.

Does the guide work on ebook readers?

Yes, I’ve tested out the book on different electronic devices and it works on all of them. It’s downloadable in PDF format which different electronic book use.

Can I print off your book?

Yes, you’re more than welcome to print off my book for personal use. This is particularly useful because when doing a DIY project, papers and books will often become dirty during the construction. So if a page is damaged, just print off another copy!

Can I buy a physical printed copy?

The book is only available as a digital copy but you’re welcome to print off as many copies of the ebook for personal use as you would like. The ebook also works very well with the Kindle, Nook, iPad, iPhone, and other ebook readers.

Payments

How do you process our payments?

We use the Clickbank.com payment processor which also works with Paypal. These are are independent third party payment companies that process millions of transactions each year using SSL encrypted technology, ensuring that you’re in safe hands.

Do you accept international payments?

Yes, Clickbank and Paypal are the payment processors we use and they can be used in the vast majority of countries globally.

How does the guarantee work? Can I get a refund for the product?

Yes, we provide a 60 day guarantee if you are not satisfied. We will refund anyone 100% in full if you are not satisfied and you are within this time period. Simply contact us here and we’ll provide you with a refund.

I have another question that’s not answered here

Simply contact us here or email hello@herebird.com, we’ll then get back to you shortly.

Find Out More

Want to know more? Then click on one of the links below to find out more about how we run this website:

  • About us
  • Our team
  • Editorial Policy
  • How We Review
  • FAQ
  • Privacy Policy
  • Disclosures
  • Contact Us

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CAGES

ACCESSORIES

SPECIES

HEALTH

FOOD

TRAINING

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As an Amazon Associate Herebird.com earns from qualifying purchases. HereBird.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates.
HereBird.com is also involved in various other affiliate programs, so when someone buys a product on a site we link to, we may receive a commission.

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